jilef Terms & Conditions

Welcome to jilef. These Terms & Conditions ("Terms", "Agreement") constitute a legally binding contract between you ("Player", "User", "you") and jilef ("jilef", "we", "us", "our"), the operator of the online gaming and sports betting platform accessible at jilef.net. By registering an account, accessing any part of the jilef platform, or placing any wager, you confirm that you have read, understood, and agreed to be bound by these Terms in their entirety.

These Terms apply to all activities conducted on jilef, including but not limited to casino games, live dealer tables, sports betting, sabong, bingo, promotional participation, and all financial transactions. They apply whether you access jilef through a desktop browser, mobile browser, or any other device.

These Terms should be read together with jilef's Privacy Policy and our Responsible Gaming Policy, both of which are incorporated into this Agreement by reference and form part of the binding contract between you and jilef.

To register and maintain an active account on jilef, you must satisfy all of the following eligibility requirements at all times:

• You must be at least 21 years of age. This is the minimum legal gambling age in the Philippines as guided by PAGCOR responsible gaming regulations. jilef strictly enforces this requirement and reserves the right to request identity documentation to verify your age at any point.
• You must be a natural person acting in your own personal capacity. Corporate accounts, syndicate accounts, or accounts operated on behalf of another individual are not permitted.
• You must not be a resident of, or accessing the platform from, a jurisdiction where online gambling is prohibited by local law. It is your sole responsibility to determine whether your use of jilef is lawful in your jurisdiction.
• You must not be subject to any self-exclusion order, cooling-off period, or regulatory restriction that would prohibit you from gambling online.
• You must not be an employee, contractor, officer, or immediate family member of an employee of jilef or any affiliated entity. jilef staff and their immediate relatives may not hold player accounts.

When registering a jilef account, you agree to provide accurate, current, and complete information. You are required to maintain and promptly update your account information to ensure it remains accurate and complete at all times.

One account per player. jilef operates a strict one-account-per-player policy. You may not register, operate, or benefit from more than one jilef account, whether under your own name, a variation of your name, or any other identity. If multiple accounts are detected, jilef reserves the right to close all accounts, void any pending bets, and forfeit any remaining balances without notice.

Account credentials. You are solely responsible for maintaining the security and confidentiality of your username and password. You must not share your login credentials with any third party. Any activity that occurs under your jilef account is considered to have been authorized by you, and you bear full responsibility for all such activity.

• Use a strong, unique password that is not used on any other platform.
• Enable two-factor authentication (2FA) where available — jilef strongly recommends this for all accounts.
• Log out of your jilef account when using shared or public devices.
• Notify jilef's support team immediately if you suspect unauthorized access to your account.

jilef will never request your password through email, live chat, telephone, or any other communication channel. Any message claiming to be from jilef and asking for your password should be treated as fraudulent and reported immediately.

jilef accepts deposits through a range of payment methods available to Filipino players, including GCash, PayMaya, BPI, BDO, Metrobank, USDT (TRC-20 and ERC-20), and Bitcoin. Availability of specific methods may vary depending on your location and account verification status.

Deposits. All deposit transactions must originate from a payment account registered in your own name. Third-party deposits — where funds are sent from an account belonging to another person — are strictly prohibited. Deposits made from third-party sources may be confiscated and the account suspended pending investigation.

Withdrawals. Withdrawal requests will be processed to the same payment method used for the most recent deposit, where technically possible. jilef reserves the right to request identity and source-of-funds documentation before processing any withdrawal. Standard withdrawal processing times are as follows:

• GCash / PayMaya: Typically processed within 1–4 hours during business hours.
• Bank Transfer (BPI, BDO, Metrobank): 1–3 business days depending on the receiving bank.
• USDT / Bitcoin: Typically within 30 minutes to 4 hours, subject to network confirmation times.

jilef reserves the right to delay or withhold withdrawal processing if there is reasonable suspicion of fraudulent activity, money laundering, or violation of these Terms. In such cases, jilef may request additional documentation and may report the matter to relevant authorities.

jilef offers various bonuses and promotional offers to both new and existing players. All bonuses are subject to the specific terms attached to each individual promotion, in addition to the general bonus terms set out in this section.

General Bonus Conditions:

• Bonuses are offered at jilef's sole discretion and may be modified, suspended, or withdrawn at any time without prior notice.
• Each promotion will specify its own wagering requirement (rollover), minimum deposit, eligible games, maximum bet limits while bonus is active, and expiry date. These terms override the general conditions where they conflict.
• Wagering requirements must be met in full before any bonus-derived winnings can be withdrawn. Attempting to withdraw before meeting the wagering requirement will result in forfeiture of the bonus and any associated winnings.
• jilef reserves the right to limit the maximum cashout amount from any free spin or no-deposit bonus unless the specific promotion states otherwise.
• Bonus abuse — including but not limited to opening multiple accounts to claim the same bonus, using technical exploits to generate artificial bonus turnover, or coordinating with other players to exploit promotions — will result in account termination and forfeiture of all funds.
• Bonuses are for personal use only and may not be transferred, exchanged, or sold.

All games available on the jilef platform — including slot games, live dealer tables, sports betting markets, sabong, and bingo — are governed by their own individual game rules in addition to these Terms. By participating in any game on jilef, you agree to the applicable game-specific rules.

RNG Certification. All slot games and non-live table games on jilef use certified Random Number Generator (RNG) technology provided by licensed game developers. Game outcomes are statistically random and cannot be predicted, influenced, or manipulated by jilef, the game provider, or any player.

Live Dealer Games. Live dealer games are streamed in real time from certified studios. Results are determined by physical game elements (cards, wheels, dice) dealt or spun by live dealers under studio supervision. In the event of a technical disconnect during a live game round, the round result will be determined by the studio's recorded data. jilef's decision in such cases is final.

Sports Betting. Sports betting outcomes are settled according to the official result of the relevant match or event as reported by the authoritative governing body. jilef reserves the right to void markets where the event is cancelled, abandoned, or results are officially disputed. Palpable errors in odds (i.e., clearly incorrect odds published due to a technical or human error) may be corrected or voided by jilef without liability.

Malfunction Policy. In the event of a system malfunction, game error, or communication failure that affects game integrity, jilef reserves the right to void the affected game round and return any stake placed during that round to the player's account. No further claims will be entertained arising from such malfunctions.

The following activities are strictly prohibited on the jilef platform. Engaging in any of these behaviors will result in immediate account suspension, forfeiture of funds, and may be reported to relevant law enforcement or regulatory authorities:

• Using automated software, bots, scripts, or artificial intelligence tools to interact with the jilef platform in place of or in addition to a human player.
• Colluding with other players to manipulate game outcomes, exploit bonus structures, or gain an unfair advantage.
• Chip dumping in poker or any other deliberate transfer of funds between accounts through gameplay.
• Exploiting software bugs, glitches, or errors in jilef's platform for financial gain. Players who discover a bug must report it to support immediately; exploiting it instead is a serious breach of these Terms.
• Attempting to reverse-engineer, decompile, or tamper with jilef's platform, games, or underlying software.
• Using the jilef platform for any money laundering, financial fraud, or other illegal financial activity.
• Opening accounts or placing bets on behalf of another person, including acting as an agent for underage individuals.
• Using VPNs or other IP masking tools to circumvent geographic restrictions or to conceal your true location from jilef.
• Harassing, threatening, or abusing jilef staff, support agents, or other players via any communication channel.

jilef is committed to promoting responsible gambling among all Filipino players on the platform. We recognize that gambling can become harmful for some individuals, and we take our duty of care seriously.

21+ Age Policy. jilef strictly enforces the minimum gambling age of 21 years in line with PAGCOR guidelines. Underage gambling is illegal and will not be tolerated. Any account found to have been registered by or used by an individual under 21 years of age will be immediately suspended and all winnings forfeited.

Player Protection Tools. jilef provides the following tools to help players maintain control over their gambling activity:

• Deposit Limits: Set daily, weekly, or monthly maximum deposit amounts from your account dashboard.
• Loss Limits: Cap the amount you can lose within a defined period.
• Session Time Reminders: Receive automatic notifications when you have been logged in for a set duration.
• Cooling-Off Period: Take a short break from gambling (24 hours to 6 weeks) without permanently closing your account.
• Self-Exclusion: Permanently or temporarily exclude yourself from jilef. Self-exclusion requests are irreversible during the exclusion period and are actioned immediately by our support team.

All content on the jilef platform — including but not limited to the jilef brand name, logo, website design, graphics, text, game interfaces, software, audio, and video content — is the intellectual property of jilef or its licensed partners and is protected by applicable copyright, trademark, and intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the jilef platform for personal, non-commercial entertainment purposes only. This license does not permit you to:

• Copy, reproduce, distribute, or publicly display any part of the jilef platform or its content without prior written consent.
• Use the jilef brand, name, logo, or trademarks in any manner not expressly authorized in writing by jilef.
• Create derivative works based on jilef's platform, games, or content.
• Use jilef content for any commercial purpose, including advertising, promotion, or resale.

Any unauthorized use of jilef's intellectual property may result in account termination and legal action.

The jilef platform is provided on an "as is" and "as available" basis. While jilef makes every reasonable effort to ensure the platform is available and functioning correctly at all times, we do not warrant that access will be uninterrupted, error-free, or free from technical issues.

To the maximum extent permitted by applicable law, jilef excludes all liability for:

• Any loss of profits, revenue, data, or goodwill arising from your use of or inability to use the jilef platform.
• Any indirect, incidental, special, consequential, or punitive damages, even if jilef was advised of the possibility of such damages.
• Any loss arising from a player's reliance on information, odds, or content displayed on the jilef platform.
• Technical failures, internet outages, or delays outside jilef's reasonable control that affect a game in progress or a transaction being processed.
• Unauthorized access to your account arising from your failure to secure your login credentials.

Where jilef's liability cannot be excluded by law, our total liability to you in connection with these Terms shall not exceed the total amount of funds held in your jilef account at the time the claim arises.

jilef collects, processes, and stores your personal data in accordance with our Privacy Policy, which is incorporated into these Terms by reference. By registering a jilef account, you consent to jilef's data practices as described in the Privacy Policy.

In summary, jilef collects personal data for the following purposes:

• Account registration, identity verification, and age confirmation.
• Processing deposits, withdrawals, and other financial transactions.
• Complying with anti-money laundering (AML) and know-your-customer (KYC) obligations.
• Delivering customer support and responding to player queries.
• Improving the platform, personalizing your experience, and conducting analytics.
• Sending you promotional communications where you have given consent to receive them.

jilef will not sell your personal data to third parties for their own marketing purposes. For full details on your data rights, data retention, and how to submit a data access or deletion request, please refer to our Privacy Policy.

jilef reserves the right to amend, update, or replace these Terms & Conditions at any time. Changes will take effect immediately upon publication on jilef.net unless a specific effective date is stated. The "Last Updated" date at the top of this page will be revised to reflect the date of the most recent changes.

Where changes are material — meaning they meaningfully affect your rights or obligations — jilef will make reasonable efforts to notify active players via the registered email address or through an in-platform notification. It remains your responsibility to review these Terms periodically.

These Terms & Conditions and any dispute or claim arising from or in connection with them shall be governed by and construed in accordance with applicable laws, including those relevant to online gaming operations in the Philippines. PAGCOR's responsible gaming guidelines are acknowledged and respected throughout jilef's operations.

Dispute Resolution Process. If you have a complaint or dispute regarding your jilef account, game outcomes, transactions, or any other matter, please follow these steps:

• Step 1 — Contact Support: Submit your complaint to jilef's support team via live chat or email. Our team will acknowledge your complaint within 24 hours and aim to resolve it within 5 business days.
• Step 2 — Escalation: If you are not satisfied with the support team's response, you may request escalation to jilef's compliance team by emailing the contact address provided in Section 14. Escalated complaints will receive a formal written response within 10 business days.
• Step 3 — External Resolution: If your complaint remains unresolved after internal escalation, you may seek independent resolution through the appropriate regulatory or dispute resolution body applicable to your jurisdiction.

jilef's decision on all matters relating to game outcomes, technical malfunctions, and bonus settlements is final, subject only to the dispute process outlined above.

If you have any questions, concerns, or requests relating to these Terms & Conditions, please contact the jilef support team through any of the following channels:

For legal notices or formal correspondence, please mark your message clearly as "Legal Notice — Terms & Conditions" in the subject line when contacting us via email.